Thank you for shopping with Farmers Solution Group.
This Shipping Policy outlines how orders are processed, shipped, and delivered for purchases made on farmerssolutiongroup.shop.

1. Shipping Coverage

We currently deliver orders within India only.
Delivery availability may vary depending on the customer’s location and serviceable pin codes.

2. Order Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Order processing includes verification, packing, and handover to our delivery partner.

3. Shipping Method

• All orders are shipped through trusted third-party courier and logistics partners.

• Delivery timelines depend on the customer’s location and courier service availability.

4. Estimated Delivery Time

• Metro & Urban Areas: 2–5 business days

• Semi-Urban & Rural Areas: 4–7 business days

Delivery timelines are estimated and may vary due to weather conditions, courier delays, festivals, or unforeseen circumstances.

5. Shipping Charges

• Shipping charges (if applicable) are clearly mentioned at checkout before order confirmation.

• Any free shipping offers will be displayed on the website or during checkout.

6. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) as the payment method.

• COD availability depends on the delivery location and courier partner policies.

• For COD orders, customers are requested to keep the exact amount ready at the time of delivery.

Unjustified refusal of COD delivery may result in account restrictions.

7. Order Tracking

• Once your order is shipped, tracking details (if available) will be shared via email or WhatsApp/SMS.

• Customers can track their order using the provided tracking link.

8. Delivery Issues

In case of:

• Delayed delivery

• Lost shipment

• Incorrect delivery

Please contact us within 48 hours of the expected delivery date.
We will coordinate with our delivery partner and provide a suitable resolution, including refund or replacement, if applicable.

9. Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate shipping details.

• Orders returned due to incorrect address, unreachable contact number, or repeated delivery failure may not be eligible for refund.

• Re-shipping charges may apply in such cases.

10. Damaged or Missing Items

If you receive:

• A damaged package

• Missing items

Please inform us within 24 hours of delivery with clear photo/video proof for quick resolution.

11. Changes to This Shipping Policy

We reserve the right to modify this Shipping Policy at any time.
Any updates will be reflected on this page and will apply to future orders.

12. Contact Us

For any shipping-related queries, please contact us:

Farmers Solution Group
🌐 Website: farmerssolutiongroup.shop
📩 Email: farmerssolutiongroup@gmail.com